ClubRiches

Simply go to the login menu and click on “Forgotten password”. You will be invited to enter your email (please use the one used for registering with us). Then check your email and follow the simple steps there. If you haven’t received anything, please check your Spam folder as well.

If you like to change your email used for registering with us, please contact our customer service via live chat and they will be happy to assist.

If you experience problems logging in and resetting your password doesn’t help, your account might have been blocked for security reasons. Please check your email for any information from us or contact our customer service in chat.

No. For security reasons we allow only one account per customer. If you have forgotten your login details, please click on “Forgot Password?“ to get a new one.

As a licensed casino we are required by regulations to make sure only legit customers with real details use our services. Additionally, we have to secure not allowing persons under 18 to access our games. Moreover, it is important for your own security as a customer.

By sending copies of your personal documents. The easiest way to do it is by uploading them on our website, under Account Settings>Verification. You may be asked to provide copies of your government issued ID and/or driving license and/or passport and/or other types of documents. All copies provided will only be used to verify your identity and will be kept secure in accordance with official regulations.

You can edit your details by going to Account Settings >> General. Remember that the address can be an important part of our verification process, so please enter only valid and provable information. Once entered this information cannot be changed without solid grounds.