Terms and Conditions
General Terms and Conditions
CONTENT:
A. GENERAL
B. REGISTRATION / BETTING ACCOUNT
C. INVALIDATION OF TRANSACTIONS/FRAUD/ANTI-MONEY LAUNDERING
D. DEPOSITS / PAYMENT METHODS
E. PAYING OUT
F. LEGALITY
G. GAME RESTRICTIONS
H. LIABILITY/INDEMNITY/DATA PROTECTION
I. INTELLECTUAL PROPERTY
J. PROMOTIONS AND MARKETING
K. SEVERABILITY
A. GENERAL
1. Club Riches (hereinafter referred to as “CR”) offers casino and live casino for “real” money use. Players (hereinafter referred to as a neutral term and applicable to both sexes) who wish to make use of any CR product, enter into a contract with CR by opening an account and accepting the validity and applicability of these General Terms and Conditions, the relevant product rules ( casino, live casino ), the Privacy Policy as well as the applicable terms for promotions, special offers and bonuses, as amended from time to time. Therefore, whenever a player strikes a bet or takes part in any game, he accepts the validity and applicability of these Terms and Conditions, the relevant product rules, the Privacy Policy and applicable bonus conditions.
2. Please note that the relevant rules, these General Terms and Conditions and any other terms and conditions applicable may be changed from time to time at the sole discretion of CR.
3. Upon placing a bet and/or participating in a game, the player confirms that he has reached the age of 18 or such legal age as he must have reached under the laws governing betting/gambling that are applicable to him. CR reserves the right to verify any player’s statement of age and to exclude players from its services, if there are any doubts regarding the attainment of the minimum age required. Any player using our services, who is identified as underage, shall have all his winnings forfeited and his account with CR (hereinafter referred to as “CR Account”) shall be blocked immediately.
4. Employees and their immediate families are prohibited from participating in CR betting offers, promotions, special offers or bonuses.
5. By accepting these General Terms and Conditions, the player confirms that his interest in the bets and games is of a personal nature and that he is using the CR site purely for personal entertainment. Any commercial and professional interest is discarded.
6. CR does not warrant the constant availability and functionality of all or any products offered. CR may not be held liable and will be held harmless by the player for any damages, losses, costs, loss of profits or any other disadvantage a player may incur in connection with any disconnection from or the non-availability of any of the products offered by CR for whatever reason.
7. All indicated dates and times are based on Greenwich Mean Time (GMT) unless stipulated otherwise.
8. These General Terms and Conditions are posted on the internet in English. In the event that other language versions might be added on later on, the English version shall prevail over all other languages. The same principle applies for the relevant product rules, the Privacy Policy and applicable bonus conditions.
B. REGISTRATION/BETTING ACCOUNT
1. Each player who wants to have access to services and products offered by CR must open an account with CR (“CR Account”). The player may use the amount deposited on the CR Account to play casino and live casino games.
2. Only natural persons may open an account with CR. We do not accept legal persons as holder of CR Accounts.
3. Upon registration and any time thereafter, CR may request in accordance with the applicable laws and regulations, that the player submits certain documents as proof of identity for a security identity check. CR reserves the right to retain any funds and/or winnings until the requested documents are submitted. The player will be asked to submit one or more of the following documents such as: a copy of a valid photograph ID issued by the competent authority of a recognized state/country, e.g. passport, personal identity card, driver’s license. In verifying the player’s identity we will also ask the player for a utility bill (e.g. for gas, electricity) or a lease contract; a copy of bank vouchers, account statements (e.g. of a Skrill Account) and any other documentation that verifies the player’s identity reliably. In some instances we may need to carry out additional verification via phone/video call to carry out satisfactory checks.
4. Once the player opens his CR Account, funds may be deposited and credited onto this account. As long as there is a positive balance on the player’s CR Account, he may deduct any wagers on casino and/or live casino. Winnings gained from casino and live casino are credited directly onto the CR account. All winnings credited on the CR Account may be immediately used for placing further bets. However, CR reserves the right to refuse any bets, or a participation in a game or limit the stake, without giving a reason.
5. Any deposit and pay-out incurred by the player may be made only onto or from his own CR Account. Any deposit or pay-out of funds shall be governed by these General Terms and Conditions, the specific rules applicable to the respective product and any additional terms and conditions that may apply to promotions, special offers and bonuses.
6. When opening the CR Account, the player will select his preferred currency. The selected currency for the initial opening of the CR Account may be changed only for good reasons and with the approval of our customer services management. If players deposit funds in currencies other than the currency of their player account, their deposits will be converted into the currency of their account at the current exchange rate (Interbank rate).
7. Upon opening of the CR account and any time thereafter, the player may refer to the various responsible gaming features provided by CR. Limits to deposits and stakes may be set on a periodic basis. In order to apply for a definite or indefinite self-exclusion, it is required that the player contacts customer service. For further information and assistance players are encouraged to visit the CR responsible gaming site and/or contact customer service.
8. Any and all personal information provided by the player to CR must be correct and complete. The player undertakes to notify CR without delay in the event that any information provided to CR becomes incorrect or incomplete. CR reserves the right to cancel any bets as well as winnings, block betting accounts, exclude the player from participating in other games, retain payments to the player and report the player to the authorities in charge if any information given to CR by the player turns out to be incorrect or incomplete. The player is liable for any damage and costs arising out of false or misleading information. If any deliberately false or misleading information is furnished, any and all transactions on the CR Account shall be declared invalid.
9. CR operates on the basis of the assumption that each person logging into the system with the correct combination of username and password actually is the lawful account holder. It is in particular not permissible to make any transactions for the account of others, on the CR accounts of third parties, by forming syndicates of players or in conspiracy with third parties using front man. CR reserves the right to close CR Accounts, cancel transactions and retain the payment of funds if the player has made his account available to third parties, makes transactions on behalf of or in the name of third parties, in conjunction with third parties, in groups/syndicates of players by using front man, or by using impermissible software tools, or in violation of other provisions of the General Terms and Conditions or the applicable Rules. CR reserves the right to close any CR Account of players at any time without giving any reasons.
10. Each player may only create one personal account. Only one account is allowed per household, IP address, phone number, email address and device. If player attempt to open and/or successfully open more than one account, all of your accounts may be suspended or blocked and all bets may be voided. Additionally, any winnings or bonuses received or accumulated while using multiple accounts may be voided. The player must use only one personal account to which only he/she has access. Should any player open another CR Account in his own name or in someone else’s name or in conjunction with one or several persons after his CR Account was closed/limited for any reason whatsoever, CR reserves the right not only to close those accounts but also, at any time, to cancel any transactions (bets, wagers), to exclude the player from participating in further games and call in any free money credited. CR further reserves the right to cancel any transactions, exclude a player from placing bets/the participation in a game and/or block the player’s CR Account if there is a justified suspicion of an event or a bet placed being manipulated/rigged, or a suspicion of circumventing the maximum win/stake, using front men, acting as front man for a third party or acting on a third party’s account, or the use of impermissible software tools. Should any player open another CR Account in his own name or in someone else’s name or in conjunction with one or several persons after his CR Account was closed/limited for any reason whatsoever, CR reserves the right not only to close those accounts but also, at any time, to cancel any transactions (bets, wagers), to exclude the player from participating in further games and call in any free money credited. CR further reserves the right to cancel any transactions, exclude a player from placing bets/the participation in a game and/or block the player’s CR Account if there is a justified suspicion of an event or a bet placed being manipulated/rigged, or a suspicion of circumventing the maximum win/stake, using front men, acting as front man for a third party or acting on a third party’s account, or the use of impermissible software tools.
11. Furthermore, in line with the CR policy for the prevention of anti-money laundering and applicable legal obligations, CR does not permit depositing funds originating from criminal activity, depositing funds by using a credit card which a player is not authorized to use, knowingly receiving money from such card in any other manner, colluding with a third party to do so, or using a third party’s CR Account for any criminal activity or illegal purpose.
12. CR notifies herewith all players that the company is unable to provide advice on fiscal or legal matters. Therefore, CR may not be held liable and shall be held harmless by the players for any loss, damage, loss of profits, fees, costs and any other disadvantage that a player may incur in connection with his use of the services and products offered by CR, unless stated otherwise these General Terms and Conditions and the applicable rules for specific services and products as amended from time to time.
13. For inactive accounts, i.e. players’ accounts which have not recorded any log in and/or log out for a period exceeding 12 consecutive months, CR reserves the right to charge an inactive account fee of EUR 5 per month.
14. For all other currencies that may be in use from time to time the administrative fee is the equivalent of the above mentioned EUR amount as per current exchange rate (Interbank rate). The administrative charge will be charged to the CR Account of the player. The first fee for inactive accounts will be deducted on the first day following 12 months of inactivity. All following fees for inactive accounts will be deducted on a monthly basis, i.e. on the first day of each consecutive month until the account balance reaches zero. If upon the deduction of these fees the balance on the CR Account falls to zero, CR is entitled to close this account.
15. All registered players will be notified at least 30 days prior to any fees being incurred that the inactive account fee is to be charged to their accounts. Holders of inactive accounts may instantly reactivate their accounts by logging in/logging out or withdrawing the funds within the 30 days’ time window without incurring any fees. Players reactivating their account are entitled to a refund of the inactive account fee for the last 3 months.
16. CR reserves the right to increase the inactive account fee at any time and at its own discretion by giving players’ at least 2 weeks’ notice of the revised fees. CR is also entitled to close accounts that are undesirable for any other reason. If, on the other hand, the player wishes to close his CR Account, a request by email to our service department is sufficient.
17. Any queries relating to the handling of player affairs on this site shall be sent to our customer service.
C. INVALIDATION OF TRANSACTIONS/FRAUD/ANTI-MONEY LAUNDERING
CR reserves the right to block or close any CR Account at any time and to cancel or declare as void transactions in its sole discretion if the following conditions apply:
1. CR detects transactions with irregularities that may negatively affect the processing of payment transactions and/or which gives rise to the suspicion of a violation of the General Terms and Conditions (e.g. the name and address of the player do not match the name and address associated with the credit card, or other mode of payment, used by the player).
2. CR considers that the player has violated any other regulation contained in these General Terms and Conditions, the rules of the game and specific rules as applicable from time to time. Any decision of CR regarding the invalidation of transactions and the blocking or closure of CR Accounts shall be binding upon the player. Any such decision is at the sole discretion of CR. In the circumstances referred to above, CR shall also be entitled to withhold and/or retain any and all amounts which would otherwise have been paid or payable to the player.
3. CR considers that the player used the products and services offered on this site in an inappropriate manner or has deliberately cheated or taken unfair advantage of CR or any of its other players.
4. CR considers that the player used the products and services offered on this site in a fraudulent manner and/or for illegal and/or unlawful or improper purposes.
CR takes any form of fraudulent activity of players very seriously. Any fraudulent activity, as determined at CR’s sole discretion, is strictly prohibited. Fraudulent activity may include, but is not limited to, stolen credit cards, transfer of funds to other player accounts (chip dumping), forgery, collusion, the use of impermissible software tools, the provision of false registration data or other requested information, etc.. In addition to any other remedies provided under these General Terms and Conditions or the applicable game rules, CR reserves the right to pursue claims for criminal prosecution and/or civil damages concerning any fraudulent activities. Players involved in any form of suspected fraudulent activity and any suspicious transaction will be reported to the appropriate authorities.
5. CR is requested to do so by the police, any regulatory authority or court and/or CR considers that any of the events referred to in b) and c) may have occurred or are likely to occur.
6. CR is committed to ensuring that the current regulations against money laundering and the financing of terrorism are strictly adhered to. This commitment implies that sophisticated tools have been put in place to continuously monitor and minimize operational risks. The depositing of funds obtained illegally or by improper means is strictly prohibited. Any customer activity on the site will be monitored and assessed to this effect. Suspicious activity will be reported instantly to the authorities in charge. By accepting these terms and conditions the player acknowledges that he may deposit money into the CR Account only in order to play and use the services offered. Likewise, the player may only withdraw winnings and not the funds deposited into the CR Account. Players who deposit and withdraw without gaming activities will have their funds blocked until investigations have been concluded and incur a processing fee of up to 10%.
D. DEPOSITS / PAYMENT METHODS
1. On our payments page there is the list of all the deposit methods available on the CR account.
We would like to point out that all deposits and pay-outs may be subject to an administrative fee of up to 10% to cover any transaction expenses incurred. Where any fee is applicable, it will be highlighted to the player prior to them confirming a transaction.
The player will not be reimbursed in arrears for any differences between the amount credited and the amount debited from his credit card resulting from exchange rate fluctuations and bank charges by the bank issuing the credit card.
2. For payments onto the player’s CR account, a minimum of EUR 5 applies. Minimum deposit limits in all other currencies in use from time to time are listed on the payment section of this site.
3. CR is not a financial institution and does not grant interest on deposits.
4. CR reserves the unlimited right to apply certain restrictions to the payment methods in selected countries and/or for certain players.
E. PAYING OUT
1. The player may request a pay-out of his winnings from his own account at any time.
2. In any case, CR reserves the unlimited right to apply certain restrictions to the payment methods in designated countries and/or to certain players at its sole discretion. As a general rule, all funds that have been paid in the CR Account, shall be paid out in the same manner. CR has the exclusive and unfettered right to rule that withdrawals may be made only by bank transfer in order to validate the identity of the player. If the deposit is made by anonymous payment vouchers, and the value of a deposit is not played through in full before a withdrawal is requested, or there is any evidence of a series of bets/wagers placed which results in guaranteed player profits irrespective of the outcome, or where all the betting/wagering is determined to be low risk, CR reserves the right to request a receipt showing proof of purchase of the voucher before any withdrawals are processed.
3. CR reserves the right to charge a processing fee on any deposits which were not, or only partly, spent on play, should the player wish to withdraw the funds. Such processing fees may amount to up to 10% of the amount deposited.
4. Funds or balances in an CR account of one player cannot be transferred to the CR account of another player.
5. If the player incurs any extra costs in the course of the payment transaction, e.g. due to retransfer to credit cards or higher transaction costs in the case of foreign bank transfers, CR is entitled to charge these additional costs to his CR account. Likewise, costs arising from returned transactions for which the user is responsible (e.g. due to a wrongly stated account number, insufficient credit on the account) must be reimbursed by the holder of the account.
6. For withdrawals from the player’s CR account, a minimum of EUR 20 applies and a maximum of EUR 3,000. Minimum and Maximum pay-out limits in all other currencies in use from time to time are listed on the payment section of this site.
7. Customers who deposit funds using crypto currency will be unable to withdraw those or any associated funds (e.g. winnings) via non-crypto currency withdrawal options.
8. Please note: Withdrawals made by clients based in Argentina will incur a 20% administrative fee.
F. LEGALITY
1. Online gambling and betting may be illegal under the laws of your country of residence. In such cases, the player may not make use of the services of CR. CR will not assume any liability in this respect and will not reimburse the player for any disadvantages suffered by him as a consequence of the violation of any legal provisions that may be applicable. The player shall ensure that he acts in accordance with the statutory provisions applicable to him from time to time.
2. As a result of the Unlawful Internet Gambling Enforcement Act of 2006, CR does not maintain business relations with players who a) are permanently residing in the United States of America; and/or b) have a US American bank account or use any US-based payment method.
3. CR prohibits registrations from players from the following countries:
Afghanistan, American Samoa (USA), Anguilla (UK), Antigua And Barbuda (UK), Aruba (Netherlands), Bailiwick of Guernsey (UK), Belgium, Belize (UK), Bermuda (UK), British Indian Ocean Territory (UK), Canada (Ontario), Cayman Islands (UK), Cuba, Curacao (Netherlands), Cyprus, Denmark, Eritrea, Falkland Islands, (Falkland Islands) (UK), France, French Guiana (France), French Polynesia (France), Germany, Gibraltar, (UK), Greece, Guadeloupe (France), Guam (USA), Hungary, Iran, Islamic Republic of, Iraq, Italy, Jersey (UK), Korea, Democratic People’s Republic of, Kyrgyzstan, Latvia, Lebanon, Liberia, Libyan Arab Jamahiriya, Man, Isle of (UK), Martinique (France), Mayotte (France), Montserrat (UK), Netherlands, Netherlands Antilles (Netherlands), New Caledonia (France), Northern Mariana Islands (USA), Pakistan, Palestine, Pitcairn (UK), Poland, Puerto Rico (USA), Reunion (France), Saint Kitts—Nevis (UK), Saint, Lucia (UK), Saint Vincent And The Grenadines (UK), Slovenia, Solomon Islands (UK), Somalia, South, Sudan, Spain, St Helena (UK), St Pierre And Miquelon (France), Sudan, Syrian Arab Republic, Turks And Caicos Islands (UK), Tuvalu (UK), United Kingdom, United States, United States Minor Outlying Islands, Virgin Islands, British (UK), Virgin Islands, U.S. (USA), Wallis and Futuna Islands (France), Yemen.
4. In addition, CR reserves the right not to accept player registrations from countries that are blacklisted by the FATF or other institutions dedicated to the prevention of money laundering and the use of the financial system for terrorist financing from time to time.
5. Internet gambling may be illegal in the jurisdiction in which you are located; if so, you are not authorized to use your payment card to complete a transaction.
6. It is the Cardholder’s responsibility to know the laws concerning online gambling in the Cardholder’s country. It is recommended that the Cardholder retain a copy of transaction records and Merchant policies and rules.
G. GAME RESTRICTIONS
1. All NetEnt Casino games may not be played from the following territories (“NetEnt Excluded Territories”): Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Barbados, Belgium, Bulgaria, Botswana, Burkina Faso, Cambodia, CAN- Atlantic Provinces (Nova Scotia), CAN- Ontario, CAN-British Colombia, CAN-Lotto Quebec, Cayman Islands, Crimea, Croatia, Curacao, Czech Republic, Denmark, Estonia, Ecuador, Ethiopia, France, Ghana, Guyana, Haiti, Hong Kong, Iran, Iraq, Israel, Italy, Jamaica, Kuwait, Latvia, Lithuania, Mauritius, Mexico, Morocco, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Portugal, Romania, Senegal, Singapore, South Africa, South Sudan, Spain, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, Yemen, Zimbabwe, Belgium, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Georgia, Germany, Greece, Italy, Latvia, Lithuania, Mexico, Netherlands, Portugal, Romania, Spain, Sweden, Switzerland, Syria, Taiwan, Ukraine, USA and Zimbabwe.
2. In addition to the NetEnt Excluded Territories, Planet of the Apes Video Slot may not be played in the following territories: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.
3. In addition to the NetEnt Excluded Territories, Vikings Video Slot may not be played in the following territories: Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America.
4. In addition to the NetEnt Excluded Territories, Narcos Video Slot may not be played in the following territories: Indonesia, South Korea.
5. In addition to the NetEnt Excluded Territories, Street Fighter Video Slot may not be played in the following territories: Anguilla, Antigua & Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Clipperton Island, Columbia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Korea, Suriname, Turks and Caicos Islands, United States of America, Uruguay, US Virgin Islands, Venezuela.
6. In addition to the NetEnt Excluded Territories, Fashion TV Video Slot may not be played in the following territories: Cuba, Jordan, Turkey, Saudi Arabia.
7. Universal Monsters (Dracula, Creature from the Black Lagoon, Phantoms Curse and The Invisible Man) may only be played in the following territories: Andorra, Austria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Cyprus, Finland, Georgia, Germany, Greece, Hungary, Iceland, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Russia, San Marino, Serbia, Slovakia, Slovenia, Turkey and Ukraine.
8. PlaynGo Games are not available in Afghanistan, Alderney, America Samoa, Angola, Australia, Belgium, Bosnia and Herzegovina, Cambodia, Curacao, Croatia, Czech Republic, DPRK, Denmark, Georgia, Germany, Greece, Ethiopia, Hungary, Iraq, Iran, Italy, Latvia, Lithuania, Netherlands, Portugal, Romania, Serbia, Singapore, Spain, Sweden, Switzerland, Syrian Arab Republic, Uganda, UK, USA, Vanatu, Yemen.
9. EGT interactive, Ezugi, Push Gaming and Spinomenal products are not available in Australia.
10. Wazdan products are not available in Poland.
H. LIABILITY/INDEMNITY/DATA PROTECTION
1. CR and/or its vicarious agents shall be liable for any damages beyond the boundaries of product liability law only if deliberate intent or gross negligence can be proven according to the relevant legal provisions. Any liability for minor negligence, the refunding of consequent damage and financial losses, lost profit, lost data, lost interests and of damage from claims by third parties against the user shall be excluded. The liability of CR and its vicarious agents is limited to the extent possible by law. CR does not accept any liability for any and all circumstances beyond its control (force majeure, etc.).
2. CR is not liable for any player content. The player grants that any content contributed by the player is in compliance with any applicable law. CR reserves the right to delete content violating any applicable law and/or these General Terms and Conditions CR reserves the right to hand evidence over to law enforcement agencies upon court orders or summations by authorities, and whenever there is a legal obligation to do so.
3. CR does not assume any liability for input, transmission and/or evaluation errors. CR is entitled to rectify any obvious errors and correct errors in the evaluation of results and declare the affected bets void. CR does not accept any liability for the website or the games remaining completely or partially functional and without interruption, for potential programming faults and/or for the correction of errors.
4. Furthermore, CR cannot accept any liability for viruses that may harm the website and the connected servers or other damaging components that might damage computer hardware and/or user software. Likewise, CR will not accept any liability for the functionality or dysfunctions of internet browsers. Unless the player uses Internet Explorer version 11 or higher, Firefox version 52 higher, Chrome version 56 or higher or safari version 11 or higher, we cannot guarantee the correct transmission or proper functionality of the CR site.
5. In case of a violation of these General Terms and Conditions or any other provisions applicable to the use of the gaming or betting products on the CR site, the player is obliged to indemnify CR and hold CR harmless against all resulting claims of third parties and all claims for the refund of losses, costs, damages or any other disadvantages arising thereof. In particular, the player shall hold CR, its shareholders, its employees, officers, directors, licensees, distributors, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, consultants and agents harmless and shall indemnify the same fully from any and all costs, expenses, liabilities and damage which may arise as a result of any of the following activities:
a. entry, use, or re-use of the CR gaming or betting products;
b. use of any materials related to the CR gaming or betting products;
c. entry, use, or re-use of any server used by CR;
d. participation in any game or bet provided by CR;
e. the acceptance of any payout/prize from any service/product of CR; or
f. the breach of any warranty given by the player under these General Terms and Conditions or the rules applicable.
6. CR is committed to the protection of players’ personal data. Personal data means any information relating to an identified or identifiable individual. For further information on how CR processes personal data as well as players’ rights upon their data, players are referred to the CR Privacy Policy.
7. Notwithstanding CR’s commitment to the protection of players’ personal data under no circumstances shall CR be liable for any damage caused by any incorrect, delayed, manipulated/rigged or abusive transfer of data via the internet. CR will take any appropriate action in order to protect the user data stored by CR, but CR will not be liable if third parties obtain control of, or process user data information despite of all precautions taken. It is agreed between the contract partners that no claims for damages may be asserted against CR in any such cases.
8. Acceptance of our privacy policy authorizes us to conduct security reviews which may include ordering of credit reports or verification of the information supplied by the player against third party databases.
9. The transfer of data for online gaming requires the use of codes (username and password) chosen by the player himself. Username and password chosen by the player shall be robust enough and kept secret. The player shall at all times remain responsible for maintaining and protecting the secrecy of his CR Account, the username, and any password. Players should not allow third parties access to use their CR Account. CR will not be liable for any abuse of the betting account through the use of the player’s username and password by third parties. Furthermore, CR shall not be liable and shall be held harmless for any losses incurred by a player due to the use of the betting account by any third party and any such losses shall not by refunded by CR. We explicitly state that the username and the password must be kept secret and confidential by the player as all transactions via the account for which the username and password is entered, will be for the account of the player.
I. INTELLECTUAL PROPERTY
The player acknowledges that the software, gaming system and all material which is visually or audibly presented to the player by CR is entirely the property of CR or its licensors and that the player has no rights or claims whatsoever to any such intellectual property.
J. PROMOTIONS AND MARKETING
1. Subject to the player’s account settings his personal data may be used by CR for marketing activities across the various channels including mail, email, telephone call as well as electronic/instant messaging. The use of the player’s personal data for marketing activities may be cancelled or restricted to certain communication channels at any time. Players may either adjust the respective account settings or contact our service department by email to [email protected]. Due to the nature of the technical workflow involved, updates to the respective account settings may take up to 5 working days before they become effective. For additional information on how CR processes data for marketing purposes please refer to the privacy policy.
2. All bonuses and promotional offers are subject to the terms and conditions made available when communicating the bonus offer. In principle, all bonuses and offers refer only to the individual recipient of the promotional communication and may be used only once during a stipulated time frame. Bonuses and offers, such as vouchers, may not be sold between players and/or third parties. Promotional offers cannot be redeemed in cash, but remain subject to the specific bonus conditions. CR reserves the unlimited right to reclaim any bonuses and promotional offers if the player obtained the offer by fraud or devious means.
3. If groups of players acting in collusion or as a syndicate or individual players who register several times, set up fictitious accounts or use front men attempting to rig bonus offers, CR reserves the right to call in any bonus payments granted, cancel any winnings made with these bonus offers, refuse to pay out any amounts requested and close accounts. Non-recreational players and syndicates of players are not granted any bonuses. CR reserves the right to terminate or change a bonus offer at any time.
4. If a bonus has been used to generate a return and that bonus did not require a deposit to trigger it (e.g. free spins or free credit upon registration) then a real money deposit must be made before any withdrawal of funds.
K. SEVERABILITY
Each clause contained in these General Terms and Conditions shall be separate and severable from each of the others. If any clause is found to be void, invalid, or unenforceable for any reason whatsoever, the remaining clauses shall remain in full force and effect.